1. Book your fitting first
Every alteration starts with a fitting. We don’t give estimates before fittings because the cost depends entirely on the work involved and how your garment sits on you.
At your appointment, we’ll assess your garment, chat through what you’d like changed, and give you the most accurate price possible so there are no surprises, just honest advice and expert care.
2. Timing and turnaround
Turnaround times depend on your timeline. Bridal, formal and special event garments are always prioritised so they’re ready when you need them. Everyday alterations are worked around those dates, unless you request a specific completion date when booking. If timing is important, just let us know, we’re always happy to chat it through.
3. While we’re sewing…
Once your garment is with us, we usually won’t send updates while we’re sewing. Most days we’re buried under fabric, thread and pins, with a lot of love stitched into every piece.
If another fitting is needed, we’ll let you know (usually for bridal clients). Otherwise, the next time you hear from us will be when your garment is ready for collection.
We work on over 400 garments each year (alongside teaching sewing lessons too!), so if you don’t hear from us straight away, please don’t worry, your garment is being carefully looked after.
4. Ready for collection
As soon as your item is finished, we’ll send you a message. From there, it’s simply a matter of booking a quick collection time and taking your beautifully altered garment home.

